Sales Training

Sales Training Objectives:-

1.  Effective communication skills
   a. Verbal communication
   b. Non-verbal communication
   c. Effective listening
   d. Tone of Voice/ Rhythm
2.  Email & Telephone Etiquette
   a. All phases of call
   b. Professional Email writing
3.  Selling skills
   a. Selling techniques
   b. Sales terminology
   c. Consultative selling
   d. Time management
   e. Problem solving skills
4.  Story telling skills
5. Coping skills
6. Dealing with different kind of customers
   a. Angry customer
   b. Customer who are not interested
   c. Customers who are interested but don’t have much time to listen
   d. Gatekeepers
7. Goal setting
8.  Managing the data
9.  Microsoft excel
10.  Sales following up
11.  How to control your emotions at your workplace

Sales Training Benefits

1.  Learn need analysis
2.  Mastering on listening skills to understand the customer better.
3.  Get the overall understanding of sales and how the momentum move forward
4.  Sales presentation
5.  How to set goals
6.  How to manage your sales data
7.  How to manage the relationship.
8.  Mastering on problem solving skills

Who can attend:-

0-1 Exp. People, junior managers, HR, Team leader, etc…

Training Methodologies:-

• Relevant Audio & Video play
• Role Play
• Discussions & Debates
• Activities &Games with debrief
• Real-Time Case Studies